Copyright © 2020 Caravan Parts.
ABN: 42 109 003 625
03.03.2020 update - Toll online tracking systems are now starting to come back online. Tracking numbers sent out during the Toll security breach period were "consignment note numbers" not live, online tracking IDs. Order updates from us which containing tracking numbers, issued from today onwards, should be now traceable online within 24 hours of receipt. We apologise for any inconvenience caused.
We wish to advise our customers that one of our main couriers is having major issues. As a result, they are providing manual tracking IDs which are not being entered into their online tracking systems. This means you will not be able to track your orders online at the moment if your order is dispatched via Toll.
This is the message directly from their website:
Important update on Toll IT Systems
As a precautionary measure, Toll has made the decision to shut down a number of systems in response to an IT cyber security incident. We expect several Toll customer-facing applications to be impacted as a result. Our immediate priority is to resume services as soon as possible. We will continue to provide regular updates.
This will have a knock-on effect with regards:
At present, we are unable to log into Toll nor place any courier orders with them.
We apologise in advance for any inconvenience this causes and are hopeful that Toll will have their issues resolved shortly.
Have a lovely day!
The term ‘Caravan Parts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 506-510 Boundary Street, Wilsonton, Qld, 4350, AU. Our ABN is 42 109 003 625. The term ‘you’ refers to the user or viewer of our website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.